Photo Credit: DiasporaEngager, the World's #1 International Diaspora Engagement Social Media Network Platform (www.DiasporaEngager.com), by Courtesy of Dr. Roland Holou. © All rights reserved.
Photo Credit: DiasporaEngager, the World's #1 International Diaspora Engagement Social Media Network Platform (www.DiasporaEngager.com), by Courtesy of Dr. Roland Holou. © All rights reserved.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, Evaluate

Enhancing quality of evaluations at the decentralized level is a key objective for the UNICEF Evaluation Office. The Revised UNICEF Evaluation Policy (2018) makes clear that a quality assurance process should be undertaken for terms of reference, inception reports and evaluation reports and carried out by an external expert or staff member with no role in managing the evaluation. Regional offices provide quality assurance for evaluations managed by the country offices, and the Evaluation Office provides such services for those managed by the regional offices.

A quality assessment process, the Global Evaluation Report Oversight System (GEROS), is in place for all final evaluation reports. The assessments are conducted by an external service provider. The Evaluation Office is responsible for ensuring that the results of these assessments are shared with the commissioning office and made available to UNICEF management and the Executive Board.

The regional offices currently take various approaches to quality assurance of evaluations. In some regions the Regional Evaluation Adviser assumes full responsibility and works closely with country offices as they plan, design and manage evaluations. Other regions have engaged an external service provider which reviews and provides feedback on draft evaluation reports and, in some cases, the terms of reference and inception reports as well.

How can you make a difference?

This assignment is to provide UNICEF with information about how well its quality assurance processes for evaluation at decentralized levels are working in order to improve these processes. It is hoped the review will foster cross-regional exchange about lessons learned and assist the Evaluation to institute necessary guidance and capacity support.

The objectives of the assignment include:

  • Mapping and describing the strengths and weaknesses of QA within the seven regions of UNICEF.
  • Review the extent to which the various QA mechanisms been used by offices in each region have contributed to the improvement of the quality of evaluation products and capacity enhancement in the country and regional offices of each region.
  • Review the current capacity of COs and the RO and to assess whether the QA is actually enhancing this capacity in the QA process, and what the final outcomes are in terms of quality and use of evaluations for all types, from programme to country-led evaluations.
  • Overall, review the role of the Evaluation Office, Regional Evaluation Advisors and Multi Country Evaluation Specialists in providing required quality assurance services, in accordance with the provisions of the UNICEF evaluation policy.
  • Based on an analysis of UNICEF’s regions and good practices from comparator decentralized evaluation functions, propose options for improved quality assurance processes (with consideration of resource requirements).
  • This review will not include the quality assessment system (GEROS) which is subject of a separate review. This review is rather aimed at quality assurance, from the planning for an evaluation through the final evaluation report. The review will cover all regions. It will also not include the quality assurance system for corporate evaluations which is the subject of another review.

    Key Questions and Methods

    Specific questions for examination will be developed jointly between the Evaluation Office and the consultant, with guidance from the regional evaluation advisers. Overall, the main areas of inquiries include the following:

  • What practices are most commonly employed for quality assurance at the regional and country level?
  • What are the strengths and weaknesses of existing QA practices? This will include reviewing the extent to which quality assurance processes change/improve the evaluation deliverables; cost of staff time/cost of external reviewers; feasibility of the various QA processes in the context of objectives of increased evaluation coverage and quality and use, and the roles and responsibilities of the key players in the QA processes. examine consistency and quality of feedback from QA by UNICEF staff and processes and external mechanisms.
  • What quality assurance systems or processes are used by comparator organizations with large decentralized evaluation functions? How do those systems compare to UNICEF’s practices?
  • What options should UNICEF consider in order to strengthen its quality assurance processes at the decentralized level?
  • The consultant will develop the approach and methods for this assignment. It will involve a review of the available documentation about QA in each region, key informant interviews and, if necessary, a survey involving all stakeholders within UNICEF as well as external QA service providers. Information is available about the quality of evaluations in the annual meta-analyses which summarize the results of GEROS assessments. It should be noted, however, that the regional contexts vary in the number and type of countries they support and the resources available (human and financial) for evaluation.

    Deliverables

  • An implementation plan for the review inclusive of methods, tools and variables for comparison as well as a workplan and timeline (5 days) – by end June 2019;
  • A draft review report inclusive of options for review and discussion within the evaluation function (20 days) – by end August 2019;
  • A final review report which takes EO input into consideration. (10 days) – by Mid-September 2019.
  • To qualify as an advocate for every child you will have…

  • An advanced university degree (Master’s) in the management and oversight of decentralized evaluation units of large multi-lateral organizations;
  • At least ten years of extensive evaluation expertise of comprehensive scope with strong mixed-methods evaluation skills and flexibility in using non-traditional and innovative evaluation methods;
  • Strong team leadership and management track record and commitment to delivering timely and high-quality products;
  • Familiarity with UNICEF’s programming, policy and advocacy work and experience in evaluating multi-sectoral initiatives would be an asset;
  • Good interpersonal and communication skills; ability to interact with various stakeholders and to concisely express ideas and concepts in written and oral form.
  • Fluency in English is required. Knowledge of other official UN languages (Arabic, Chinese, French, Russian, Spanish) is an asset.
  • For every Child, you demonstrate…

    UNICEF’s core values of Commitment, Diversity and Integrity and core competencies in Care, Respective, Integrity, Trust, Accountability.

    The functional competencies required for this post are: Leading and supervising, Formulating strategies and concepts, Analyzing, Relating and networking, Applying technical expertise, Persuading and Influencing, Planning and Organizing, Creating and Innovating.

    View our competency framework at:

    http://www.unicef.org/about/employ/files/UNICEF_Competencies.pdf

    UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

    UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.

    How to apply:

    Interested candidates should submit the following documents through the vacancy portal by Monday 10 June 2019:

  • Cover letter describing previous experience in this area and how to ensure they will meet the required deadline, describing key milestones.
  • CV and completed application profile.
  • Daily rate in USD. Applications submitted without this rate will not be considered.
  • Travel arrangements will be made directly by UNICEF as per UNICEF travel policy.
  • Remarks:

    Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

    Source: UN Children’s Fund. The content of this article does not necessarily reflect the views or opinion of Global Diaspora News (www.GlobalDiasporaNews.com).